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Computerworld Hong Kong
13th December 2002
Future Watch: Forecasting the Goat (excerpts), p. 50-51
Imagine: Borderless travel with SmartIDs, golfball with embedded tracking system, and computers that understand spoken language
flawlessly (Ok, that's a reporter's dream). So how will IT affect Hong Kong in 2003? We asked a panel of 12 IT watchers.
What single information technology is Hong Kong failing to utilize fully?
asia-hotels.com Riyaz Moorani: Interactive services. Hong kong
is ideally suited for this, but it seems that the "powers that be" just can't seem to get it right. HKT (now PCCW) had video-on-demand, but it was a closed system
that went nowhere. If they had opened it up to content providers and allowed those providers to reach customers directly, the take-up would have even better.
How will the introduction of Smart ID cards change the IT landscape in Hong Kong?
asia-hotels.com: It will be like giving everyone a digital certificate, and should help in boosting
secure transactions on the internet. It should, if used properly, take customer relationship management to a whole new level.
Give me one IT trend that will shape 2003?
asia-hotels.com: Cable companies will feel pressure from the Internet in the content arena. As more
homes get broadband, and compression technologies improve, content providers will start sending movies and other programming via the Internet. Bandwidth is going to become
less and less of a problem.
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