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Washington Post
December 16th, 2001
Travelling Messengers
NEW YORK, 9:54 A.M. At the appointed time, wearing
a nondescript dark suit, I entered JFK Airport's Terminal 1. I had
been told to bring nothing but my passport and a single small bag
-- size: no larger than 9 by 14 by 22 inches; color: unspecified.
At exactly 10
a.m., I approached first-class check-in at the Japan Airlines ticket
counter. The agent looked up. A foreigner. As instructed, I said
the following: "Jupiter."
She sized me
up, glanced around. "He's not here yet. Wait over there. I'll
tell them you're here."
I waited. Peered
over the top of the newspaper. Scanned the crowd. Tried to blend
in.
Forty minutes
later, the agent beckoned me. "Here he comes."
Was it my imagination,
or did she looked a little scared?
It was my imagination.
"How ya
doin'," boomed a friendly New Yorker with a harried expression
and an armful of papers. "You the courier? Great. I'm Dennis
from Jupiter Air. Just hang on a sec and I'll get you all set up."
He disappeared
behind the JAL counter, where the Japanese airline agents seemed
to know him well, and went into the back. A few minutes later he
came out with a Mylar pouch and great handful of those peel-off
bar-code strips they strap onto your checked bags. He must have
had 40 of them.
"This is
yours," he said, holding out the pouch. "Nothing illegal,
as you can see."
See what? It's
a bunch of papers. They could be murder contracts. Is this paperwork
for the Mob?
"These
are the claims for the cargo," Dennis said. "You'll turn
them over to the Jupiter representative in Tokyo before you get
on the Hong Kong flight."
"What is
it?" I asked. "The cargo, I mean."
He shrugged.
"A lot of boxes. Usually it's documents, low-value samples,
things like that."
He handed me
the bag. "This is your sole responsibility. We'll get the boxes
checked and Jupiter agents will handle customs in Tokyo and Hong
Kong. You got your instruction sheet? Just follow the instructions
and you'll be fine. Have a nice trip."
He turned back.
"And. Don't. Get. Bumped."
Bumped? He rushed
off to a van idling in the loading zone. Presumably he meant "bumped"
as in from the flight. Not bumped as in, you know . . . off. Sigh.
There still was much I didn't know about flying as an air courier.
But so far so good. I headed for the gate.
TOKYO, 4:35
P.M. (ONE DAY LATER)
The 13-hour flight to Tokyo's Narita Airport was less than three-quarters
full, and, as seasoned travelers know, the lie-down potential of
three seats in coach is better than one in first class. Relatively
rested after two movies, the third Harry Potter book and a seven-hour
snooze, I reviewed my printed, detailed instructions as we taxied
in. They involved a rendezvous with a Jupiter rep in the transit
lounge. We parked, I dutifully affixed the gaudy Jupiter sticker
on my lapel and was promptly stopped by a JAL agent looking for
me on the ramp. She said that since my flight was late getting in
and time was short for my connection, she had been dispatched to
relieve me of the Jupiter pouch right here at the door of the plane.
Wow. Not only
had Jupiter made every meeting, it had adjusted to a flight delay
and gotten airline staff to smooth the transfer. That was it. The
next segment was a "dead leg" -- no cargo at all, but
I still had to be in Hong Kong to escort a load back. I made my
connection, and six hours later was having a midnight lunch in Hong
Kong with three days to kill before repeating the whole process
in reverse. I was halfway through my $200, five-day odyssey to China
and back as a bag man for . . . purveyors of low-value samples.
You remember
courier flights. In college, they were right up there with drive-away
car deliveries and long-haul hitchhiking as the savvy ways in which
other people were seeing the world for next to nothing. Little in
the mythology of cheap travel carried as much allure as the stories
of "this guy I know" who got a free flight to India just
for handcuffing a briefcase to his wrist and making a handoff at
the Bombay airport.
Well, the stories
were true. Partly. Once a upon a time, a relatively small number
of people did regularly score free or nearly free flights as air
couriers in the service of law firms and factories that didn't have
many ways of getting their deeds, drafts and cogs around the world
on short notice. (Probably no handcuffs, though.)
Today, things
are a bit different. Courier travel is still around, but it has
morphed into something more institutionalized, more scheduled and
less free. Jaw-dropping bargains still pop up (more about that in
a minute), but today, you're likely to find middling deals like
Washington to London for $370 or Miami to Quito for $260. Not bad,
of course, but not much better than other air discounters right
now, and not nearly as good as Bombay for nothing.
"It's pretty
rare to see actual free flights these days," said Bruce Causey,
president of the International Association of Air Travel Couriers
(IAATC), a sort of broker between courier companies and would-be
couriers. "Back then, very few people knew about it, a lot
of it was lastminute and a lot of it was free. But as more people
found out about it and demand grew, the courier companies got greedy.
They realized they didn't have to discount the ticket as much and
someone would still pay it."
Here in the
Travel section, we get a lot of questions about courier flights.
And I had a few myself. For example, when the gate agent asks, "Did
you pack your own bags today?" what do you say? "Yes,
except for the 40 cartons with my name on them in the cargo hold
filled with human heads for all I know"? Would I have to wrangle
a thousand-pound shrink-wrapped plutonium converter onto one of
those rent-a-carts and explain my own way through customs? Would
I be asked to stash a balloon filled with opium anywhere on -- or
in -- my person?
And so a few
months ago, after paying $45 to IAATC for a laminated membership
card and a secret Internet password, I stepped into the hidden parallel
universe of courier travel. The laminated card was nice, but that
secret password was a doozy. Twice a day, at www.courier.org, IAATC
compiles and updates a route list of legitimate, active courier
companies here and abroad and the current fares offered by each.
For weeks I browsed the list every few days, unmoved by most of
what I saw. The exception was a daily run from New York to Mexico
City for $50, eight-day stay required. While I dithered, the deal
climbed to $150, then disappeared completely.
"They're
changing all the time," said Causey. "In fact, since Sept.
11, we've had three companies flying New York to South America cease
operations altogether."
Chastened, when
New YorktoHong Kong popped up for $200, I knew what to do. I called
Jupiter, the courier company, and told the agent I was an IAATC
member and hoped to get one of the available dates. Oct. 31 was
open, about six weeks off. She was a bit surprised that I wanted
the earliest possible return -- three days later -- but she booked
it and told me to send $200 plus a $27 "fee" by money
order.
I was in.
The agent mailed
a photocopied sheet of instructions on what to do and where to go
at each step of the trip. I was to start at JFK, bringing my passport
and one carry-on bag. I would be allowed no checked luggage in either
direction.
To a courier
company, you are your baggage allotment. The reason is time. Standard
air cargo has to arrive at the airport several hours before flight
time and, worse, it may sit in a warehouse for days waiting to clear
customs on the other end. Passenger baggage, on the other hand --
be it a Louis Vuitton valise or a carton of spare parts -- can be
zipped from the curb into the belly of the jet scant minutes before
takeoff. Likewise, after landing, those bags are the first to be
unloaded and presented to customs.
But to gain
passenger privileges for their boxes, of course, cargo companies
need a passenger. So they purchase bundles of tickets on certain
routes (usually at full fare, for maximum flexibility), negotiate
special rates on excess baggage fees and then "hire" someone
to sit in the seat by selling the ticket at a discount.
"They just
need you there to make sure the cargo isn't bumped," said Byron
Lutz, the recently retired co-founder of IAATC. "Regular cargo
is often bumped. It's much less likely they will bump a courier.
All they really require is that you be there and alive at takeoff.
It doesn't matter if you're alive at landing."
HONG KONG,
11 A.M. (THREE DAYS LATER)
Of course, if you do arrive alive, you find yourself at the far
end of an international flight with money to spare and not many
clothes. In my case, that meant a pleasant three-day lark in Hong
Kong, a city I'd never visited.
Couriers have
absolutely no duties between flights, so it was with a clear but
jet-lagged conscience that I ate dim sum, rode the ferries, saw
one really big Buddha and was simultaneously mesmerized and repulsed
by the unbridled mercantilism of the world's most commercial city.
With help from a review-intensive Internet site called Asia-hotels.com,
I found a well-located, comfortable pantry of a room at the Evergreen
in Kowloon. With a $50-a-night hotel and a $200 flight, I felt financially
free to stretch out a bit on food at the venerable Peninsula Hotel
and have a suit made to order in 24 hours at the famous Sam the
Tailor. An international courier, I reckoned, should wear shirts
that fit and jackets that kill.
My carry-on
bulged, but I looked fabulous as I waited to meet my Jupiter contact
at the Hong Kong airport on the morning of my flight back to Tokyo.
This one was young, without much English, but we pantomimed our
way through check in. And when the ticket agent asked me the "pack-your-own-bags"
question, all I had to do was point to my Jupiter badge and he sent
me right through.
"Sometimes
you can even get an upgrade," said Lutz. "The airlines
look at the courier companies as valuable customers. You identify
yourself as a courier and you dress business class and since you're
traveling alone you might get lucky."
Alone is key.
Courier travel lends itself to short, solo junkets like this. For
one thing, how long do you want to stay on the road with the same
three pairs of underwear that you left with? (However, some routes
do allow you to check a single typical-size bag.) For another, courier
companies offer only one ticket per day on their routes. To bring
along a husband or a friend becomes a complicated exercise in either
a) programming a rendezvous on the other side of the world or b)
trying to match your itinerary with another full-fare ticket. Unless
your 6-year-old is comfortable passing a document pouch to a mysterious
stranger, this is not the way to take a family vacation.
"The first
time I did it, my sisters and I traveled from California to Manila
for my mother's 80th birthday," said Christina Munoz, a veteran
courier I ran into in Tokyo. "Six of us did it, getting into
Manila on six different days."
Munoz has completed
five courier runs, one to London and four to her family home in
the Philippines. This time she paid $100 for the San Francisco-to-Manila
ticket, plus a $100 deposit she'll get back when she finishes the
trip successfully. The secret to getting the best fare is holding
back to the last minute, she said. "My sister got $50 to Manila
once. She had to leave the next day."
Causey agreed.
"It's the opposite of regular air fares," he said. "The
longer you wait, the more they will lower the price because they
need someone on that plane. But you have to be flexible. If you
want a certain date, you'd better go ahead and book it, because
once that one seat is gone, it's gone."
If you're willing
to travel really last minute, you have a very small chance of bagging
the most coveted courier jobs of all: the freebies. They don't come
along often, but every now and then a company will call Causey and
beg for a courier to bolt for the airport.
On Thanksgiving
Day, for example, a company was desperate to put someone in a seat
from New York to Manila. Causey's staff started calling down a list
of couriers willing to scramble. "After two hours, we had four
or five interested. One of them went and got free airfare, $400
in expense money and one night in hotel. I think they made a short
vacation out of it."
TOKYO, 7:45
P.M.
It was in Narita
Airport that I ran into Munoz after my hop from Hong Kong. She,
too, proudly bore a big red Jupiter sticker on her chest, having
just gotten in from Manila. The Tokyo Jupiter rep -- a punky Japanese
boy with bleached hair -- was already waiting for both of us at
customs. He gave us vouchers for our hotel. Our flights -- hers
to San Francisco, mine to New York -- would take off in the morning.
Munoz had only
her pouch and went right through customs. But Blond Boy had me wait
while he went to fetch the Hong Kong cargo. For some reason, this
time I was required to physically pass through customs along with
"my" baggage. He rolled out a dolly groaning with about
25 boxes wrapped in yellow plastic, babbled with a customs officer
for a few seconds and nodded to me to hand over my pouch of claim
tickets. We were waved through. Two dozen boxes of something had
entered Japan with my name, figuratively, all over them. I asked
Blond Boy what they were. He had no idea.
"It can
be anything from a single spare part for a factory that's down to
literally tons of cargo," said Lutz. "I've been a courier
for two tons of CDs going from London to Miami."
Lutz's oddest
cargo was an emergency shipment he escorted from Copenhagen to Amsterdam,
a rush so hot that a flight attendant delivered it straight to his
seat minutes before takeoff. It was a partly opened box. Inside
were Beta tapes of "Punky Brewster" reruns needed urgently
by a Dutch television network.
"I was
proud to play a role in such an important mission for American culture,"
Lutz said.
NEW YORK,
11:20 A.M.
After a night in one of the airport hotels that is the fate of anyone
traveling home through Tokyo (quickie sushi bars, huge breakfast
buffets, tiny rooms), I again lucked out with a whole row of 747
to myself for the flight to JFK. Blond Boy had given me my ticket
and my courier pouch for the last leg the night before, so check-in
was normal. And the flight was long.
In New York,
I had one last obligation. "DO NOT clear customs by yourself,"
my instructions commanded. So in the customs hall, as directed,
I walked to counter No. 7 wearing my Jupiter sticker on my lapel.
The Jupiter guy came right over -- not Dennis -- took my pouch and
escorted me over to a small window called the "ships office."
He slid my pouch and passport through to the agent. A few minutes
later, my passport slid back out.
Mission accomplished.
I was heading for the exit before anyone else on my flight even
had their bags. It felt funny being an ordinary civilian again.
"Hey, buddy,"
the Jupiter guy called after me. "You can take that sticker
off now."
So You Want
to Be a Courier . . .
If you think you've got the stuff to be an air courier the
stuff being some free time, a passport and a carry-on bag
start by joining a group like the International Association of Air
Travel Couriers (see below), the oldest of its type. For an annual
fee, they give you access to its regularly updated list of routes
offered by courier companies around the country, along with current
fares and requirements for each. A few tips:
When
you book a courier route, the company may ask you to pay a refundable
deposit of up to $100. You'll get it back when you complete the
run.
Anyone
with a valid passport is eligible, but most companies require you
to be 18 (21 in some cases). They'll ask you if you're willing to
travel on short notice, but in reality the chances are small that
you'll ever get a midnight call. (The closer you live to a major
hub like Los Angeles or New York, the better your chance of bagging
a freebie.)
Depending
on season and demand, expect to save somewhere between 30 percent
(on popular runs like London) to 60 percent. If you're willing to
play chicken and have a spur-of-the-moment approach to travel, fares
sometimes drop sharply as flight time approaches and routes go unbooked.
Savings of 85 percent over published fares aren't uncommon. To plan
a more predictable trip, book as early as you can as routes tend
to fill quickly.
Most
courier routes let you stay between a week and a couple of months,
with open-ended returns possible as available within that period.
In some cases, you'll have courier duties in both directions, sometimes
only one way. Some, but not all routes, prohibit you from checking
bags and you'll be limited to what you can fit in the overhead.
You must
get to the departure city on your own dime. They typically include
Washington, Boston, Chicago, Los Angeles, Miami, New York and San
Francisco, although other cities occasionally appear. Routes come
and go as business demands, but common destinations include Amsterdam,
Johannesburg, London, Paris, Bangkok, Beijing, Hong Kong, Manila,
Seoul, Singapore, Tokyo, Buenos Aires, Mexico City, Montevideo,
Quito and Rio de Janeiro.
UMBRELLA GROUPS.
International Association of Air Travel Couriers, $45 annual dues,
352-475-1584, www.courier.org. Air Courier Association, $39 annual
dues, 800-282-1202, www.aircourier.org.
COURIER COMPANIES.
New York companies include Jupiter Air, flying out of JFK to various
cites in the Far East and Australia, 718-656-6050; Now Voyager,
flying worldwide, 212-431-1616; and Air Cargo Partners, flying from
various U.S. cities including Washington to London,
877-227-9700.
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